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Where's My Order?

Thank you for choosing Moody Mare Boutique! We are absolutely thrilled to have you as our customer. Our top priority is to provide you with the best service possible, which is why we aim to ship all orders within two to three business days of purchase.
Once your order is on its way, we will send you a confirmation email with all the shipping information you need. While delivery times may vary depending on the service, most orders are delivered just two to three business days after shipping, and don't forget you can always check your tracking information in your account if you placed your order while logged in. We are dedicated to ensuring your satisfaction and we are confident that we can meet your needs.

Within two business days of you placing your order:

 

Please wait to allow time for us to ship the package and for it to be received by USPS. 

 

After two business days of placing your order:

 

Look for a shipping confirmation email containing your tracking information. Or log into your account to find information about your order (if you placed your order while logged in). If you can't find it, please contact us.

When you look up your tracking information, it may say that your order hasn't been received by USPS, but rest assured, it just hasn't been scanned yet. Your order is on its way! 

 

After four business days of placing your order:

 

Check your tracking information. If your package is still en route, don't fret, it will get there soon. Processing and shipping times can take up to (and more than) a week depending on USPS. If your package is not en route or has been lost, please contact USPS. 

 

After seven business days of placing your order:

 

If you still haven't received your package, and USPS is unable to help you locate your package or it is not still en route, please reach out to us.    

We want to do everything we can to get your package to you as quickly and safely as possible while still providing inexpensive flatrate shipping. That may mean we're not always as quick as Amazon, but we're far more friendly! 

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